Why conduct pre-employment background checks?

Employers have a duty of care to check the backgrounds of prospective employees for the sake of shareholders, fellow employees, clients and in some instances the public. A thorough pre-employment background check can save an organisation an enormous amount of expense and resource further down the road. Sterling’s services can avoid the need for additional HR staff, accelerate the recruiting process and dramatically improve the quality of background information necessary to make well-informed hiring decisions. This can reduce the expense associated with turnover and re-training – not to mention the reputational damage that a ‘bad hire’ can inflict on the company and its clients.

How can we measure results of pre-employment screening?

A reliable background checking programme can directly minimise employee turnover, decrease the cost of hiring and training budgets, reduce internal fraud and theft, as well as improve the overall employee performance and morale. Sterling Talent Solutions internally tracks the number of “hits” uncovered during pre-employment screening, such as criminal records, negative reference information, poor credit history, and education embellishments. We will work with you to measure the benefits of your pre-employment screening programme.

Does a candidate have to give consent to process a background check?

A job applicant must give written or electronic consent prior to a third-party screening company like Sterling Talent Solutions conducting any criminal record search, credit history check or reference interview.

Does Sterling Talent Solutions contact applicants during pre-employment investigations?

Sterling Talent Solutions asks the client as to their preferences. Some clients prefer that we contact the applicant directly for missing information, while others prefer to handle this internally. Sterling Talent Solutions will never contact your applicant directly without your authorisation.

What kind of background checks deliver the best results?

This is very much dependent on your specific background screening objectives. We will work with you to ensure your screening package best matches your needs and have experts on hand to ensure you adhere to legal requirements and remain fully compliant at all times (although this should not replace, or act as a substitute to, your legal counsel).

Should an employment background check be done before making a job offer?

In some regulated industries it is essential for prospective employers to process certain types of background check prior to recruiting an individual. For many other sectors it may not be a legal requirement but comes very strongly recommended. At Sterling Talent Solutions we believe it to be best practice to complete a pre-employment background check before making a job offer.

How long does pre-employment background screening usually take?

We commonly use the term “turn around time” to describe how long a background check takes. The times vary significantly based on the types of searches conducted in the check and on the company that provides them. Some of the more simple checks may be completed inside 24 hours, while more complex searches, such as international credit checks, may take many weeks or months. At Sterling Talent Solutions we’re confident we offer the fastest turnaround times in the industry.

How can I really verify an applicant’s work and education history?

Sterling Talent Solutions verifies an applicant’s employment history, including previous job titles and job descriptions, as well as start and end dates. Our highly trained team of verification experts contact former employers to manually verify information and the accuracy of a candidate’s application. We also provide in-depth education history verification and professional qualification checks to ensure all details on a candidate’s CV are true and complete.

As a candidate, how secure is the information I submit to Sterling Talent Solutions and what happens to my personal information once the process is complete?

All personal information is stored securely by Sterling Talent Solutions. Once consent forms are received and a background check has commenced, access to information is restricted to end-users as defined by consent forms and in accordance with the Data Protection Act. Information is stored and maintained for a period of time as required for privacy legislation, audit purposes, and client requirements. Read our privacy statement for more information.

What is eConsent?

eConsent is a platform developed by, and used exclusively by, Sterling Talent Solutions to allow candidates to submit real time information in a single user-friendly and secure environment online, simplifying the application process and significantly reducing turnaround times. Find out more about eConsent.

Can Sterling Talent Solutions process International searches?

With 5 offices on 3 continents Sterling Talent Solutions provides global solutions with multilingual support for Criminal Record Checks, Reference Checks, and ID validation. Criminal Record Checks are retrieved from local government agencies, police, or the most reliable source from over 192 countries.